Your AI assistant for Aidbase. Answer support questions before anyone has to - and let your assistant teach the bot, read the tickets and draft the reply. Ask in plain words and it does the Aidbase steps for you.
You never pick an action. Say what you need and it chooses the right one. Here is everything it can do in Aidbase.
Write and sendIt writes it and sends it when you’re ready.
Reply to an emailReply to a ticket
Create and addNew records and entries, from a plain-words ask.
Attach a source to a chatbotAttach a source to an email inboxAdd an FAQ entryCreate an FAQ sourceAdd a YouTube video as a sourceAdd a website as a sourceStart training on a sourceAttach a source to a ticket form
Find and readLook anything up without opening Aidbase.
Get a chatbot conversationList chatbot conversationsGet a chatbotList a chatbot's sourcesList chatbotsCheck the connectionGet an email inboxList an inbox's sourcesList email inboxesGet an email threadList emails in an inboxList FAQ entriesGet a knowledge item and its training stateList knowledge itemsList pages found on a website itemGet a ticket formList a ticket form's sourcesList ticket formsGet a ticketList tickets on a form
Update and organizeKeep things current as they change.
Change an email's status or priorityChange a ticket's status or priority
Clean upClear out what you’re done with.
Block a chatbot userBlock an email senderDelete an FAQ entryDelete a knowledge itemBlock a ticket's sender
More actionsEverything else it can do in Aidbase.
Ask a chatbot a question
Showing the main actions in each group.
Triggers
3
When something happens in Aidbase, an AI agent can start on its own. Pick an event, and say what should happen next.
Then An AI agent starts and runs the steps you describe.
Then An AI agent starts and runs the steps you describe.
Then An AI agent starts and runs the steps you describe.
It only does what you allow.
Choose which Aidbase actions it may use, and how often it checks with you. Looking things up just runs.
Turn off what you don’t need, when you connect or anytime after.
Disconnect in one click. Nothing in your Aidbase is deleted.
Manage actionsConnected
38 of 38 capabilities enabled
Reply to an email
Attach a source to a ticket form
Get a ticket
Change an email's status or priority
Your permission mode is Auto. It decides when to check with you.