Run your Aircall phone system from one chat: place calls, send texts, tag and transcribe conversations, and manage contacts and teams
Aircall actions
Ask in plain language — Praxivara picks the right Aircall action, runs it, and confirms anything sensitive first.
Confirm your Aircall account is linked and authenticated before running anything else
Pull up the details of the Aircall company account you have connected
See your latest calls without opening the dashboard, right inside the chat
Ask for the full record of any call by its id, including status and metadata
Find calls by number, direction, agent, tag, or date range in seconds
Leave a note on a call so teammates have the context they need
Apply one or more tags to a call to keep your call log organized
Hand a live call over to the right agent without dropping the caller
Stop recording mid-call to protect sensitive details like card numbers
Pick recording back up on a live call once the sensitive part is over
Surface customer context to an agent by attaching insight cards to a live call
Remove a call recording on request to stay on top of privacy and retention
Clear a voicemail from a call when it no longer needs to be kept
Read back exactly what was said on a call in a full text transcript
See how a caller felt with sentiment analysis pulled straight from the call
Find out what a call was about with the topics detected in the conversation
Read a short AI recap of a call instead of listening to the whole recording
See every user on your account and who is handling calls
Look up an individual agent's profile and details by id
Start an outbound call for an agent from the line you choose
Drop a phone number straight into an agent's dialpad ready to call
Switch an agent's status on or off to control which calls they receive
Check the Power Dialer queue set up for a given agent
Load a batch of numbers into an agent's Power Dialer campaign to call through
Wipe every number from an agent's dialer queue to start the list fresh
Browse the shared address book without leaving your assistant
Pull up a single contact's numbers, emails, and details by id
Look up a contact fast by phone number, email, or a text query
Save a new contact with their phone numbers and email addresses
Edit an existing contact's details as their information changes
Remove a contact from the shared address book by id
See every phone number and line active on your account
Look up the settings for a specific phone line by id
Rename a line or set whether it is open to take calls
See how your agents are grouped into teams across the account
Pull up a team's members and details by id
Set up a new team to group agents and route calls to them
Remove a team from the account when it is no longer needed
Move an agent into a team so they start taking that team's calls
Take an agent out of a team to reroute where their calls land
See every call tag your account uses to label conversations
Look up a single tag's name, color, and description by id
Add a new call tag so your team can label conversations consistently
Change a tag's name, color, or description to keep labels clear
Retire a call tag you no longer use by id
Send an SMS from an Aircall line right from the chat
Send an image or media message from an Aircall line to a customer
Send a message inside an ongoing agent conversation to keep the thread going
See every webhook subscription wired up to your Aircall events
Look up the configuration of a single webhook subscription by id
Subscribe to Aircall events so other systems get notified automatically
Adjust an existing webhook subscription's events or endpoint
Remove a webhook subscription you no longer need by id
Aircall triggers
Events in Aircall that can start an automation on their own — no clicks required once you set it up.
Fires when a new call enters Aircall, inbound or outbound (webhook call.created).
Fires when a call starts ringing on an agent (webhook call.ringing_on_agent).
Fires when an agent declines a ringing call (webhook call.agent_declined).
Fires when a call is answered by an agent (webhook call.answered).
Fires when a call is hung up (webhook call.hungup).
Fires when a call fully ends and its data is finalized (webhook call.ended).
Fires when a caller leaves a voicemail (webhook call.voicemail_left).
Fires when a call recording finishes processing and is ready (webhook call.recording_available).
Fires when a call transcription finishes processing (webhook call.transcription_available).
Fires when a note/comment is added to a call (webhook call.commented).
Fires when a tag is added to a call (webhook call.tagged).
Fires when a tag is removed from a call (webhook call.untagged).
Fires when a call is assigned to a user (webhook call.assigned).
Fires when a call is transferred to another agent or number (webhook call.transferred).
Fires when a call is archived (webhook call.archived).
Fires when a contact is created in Aircall (webhook contact.created).
Fires when a contact is updated in Aircall (webhook contact.updated).
Fires when a contact is deleted in Aircall (webhook contact.deleted).
Fires when a new phone number is provisioned in Aircall (webhook number.created).
Fires when a number's business hours open / it becomes reachable (webhook number.opened).
Fires when a number's business hours close / it becomes unreachable (webhook number.closed).
Fires when a new user (agent) is added to the Aircall account (webhook user.created).
Fires when a user comes online / available in Aircall (webhook user.connected).
Fires when a user goes offline / unavailable in Aircall (webhook user.disconnected).
Fires when an inbound SMS/MMS is received on an Aircall number (webhook message.received).
Fires when an outbound SMS/MMS is sent from an Aircall number (webhook message.sent).
What you can ask in plain English
No menus, no automation builder to learn. Type it like you'd ask a capable assistant — Praxivara figures out the Aircall steps and shows you exactly what it did.
Related integrations
Let Praxivara run Aircall for you.
Connect it in seconds and hand over the busywork — with you approving anything that matters. Start your 7-day free trial today.