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WhatsApp Business

Messaging Communication

Run WhatsApp Business from one chat: send messages and media, manage groups and labels, and reply to customers while your AI assistant handles the rest. Powered by WAHA.

What it does

WhatsApp Business actions

55 actions

Ask in plain language — Praxivara picks the right WhatsApp Business action, runs it, and confirms anything sensitive first.

Add group members

Ask your assistant to add one or more contacts to a WhatsApp group in seconds

Archive a chat

Tidy your inbox by moving a finished conversation out of the main chat list

Block a contact

Stop messages from an unwanted number by blocking the contact on request

Check a number

Confirm whether a phone number is reachable on WhatsApp before you message it

Create a group

Spin up a new WhatsApp group and add the right people from a single instruction

Create a label

Add a Business label so you can sort chats by stage, priority, or customer type

Delete a chat

Remove a conversation from the account when it's no longer needed

Delete a label

Clear out a Business label you no longer use to keep organizing simple

Delete a message

Unsend a message for everyone in the chat when something goes out by mistake

Remove a member's admin

Step a group admin back down to a regular participant on request

Edit a sent message

Fix a typo or update the wording of a message you already sent

Forward a message

Pass an existing message along to another chat without retyping it

Fetch chat history

Pull a conversation's messages live from WhatsApp so you have the full thread

List chats by label

See every chat tagged with a given label to work a segment in one pass

Get a contact

Look up the details for a single WhatsApp contact when you need them

Get a contact's status

Read a contact's About text to catch context before you reach out

Get a group

Retrieve one group's details, including its members and settings

Get a group invite link

Grab a group's invite link to share with people you want to bring in

Get message media

Fetch a link to the image, video, voice note, or file attached to a message

Read messages

Review recent messages across chats or focus on one conversation

Get a chat's presence

Check whether a contact is online, typing, or when they were last seen

Get my profile

View the linked account's profile details in one quick lookup

Get a contact's photo

Retrieve a contact's profile picture when you need to confirm who you're messaging

Leave a group

Exit a WhatsApp group cleanly whenever it's run its course

List chats

Pull up your most recent conversations to see what needs attention

List contacts

Browse the account's WhatsApp contacts without leaving the chat

List groups

See every group the account belongs to at a glance

List labels

Review all your Business labels to keep your tagging consistent

Mark a chat as seen

Send read receipts for a conversation so contacts know it's been picked up

Pin a message

Keep an important message at the top of a chat so it's easy to find

Post a status update

Share a text status story to your WhatsApp audience on request

Make a member admin

Give a trusted group member admin rights without opening the app

React to a message

Add or remove an emoji reaction to acknowledge a message quickly

Remove group members

Take one or more people out of a group when they no longer belong there

Reset a group invite

Revoke an old invite link and issue a fresh one to control who can join

Share a contact card

Send one or more contact cards into a chat so people can save the details

Send a document

Deliver a PDF, invoice, or other file straight to a WhatsApp chat by URL

Send an image

Share a photo or graphic with a customer or group by URL

Send a location

Drop a location pin in a chat so people know exactly where to go

Send a message

Reply to a customer or send a text to any chat straight from your assistant

Send a poll

Ask a quick question with a poll and gather answers right in the chat

Send a video

Share a video clip with a contact or group by URL

Send a voice note

Deliver a voice note to a chat from an audio file when text won't do

Set a chat's labels

Tag a conversation with the right Business labels to keep your pipeline sorted

Set a group description

Update a group's description so members know its purpose and rules

Rename a group

Change a group's name to keep it clear as its focus shifts

Set online or offline

Show the account as online or offline depending on how you want to appear

Set my display name

Update the linked account's display name in one instruction

Set my about text

Refresh the account's About text to reflect your current message

Star a message

Star or unstar a message so you can come back to what matters

Show typing

Display a typing indicator to signal a reply is on the way

Stop typing

Hide the typing indicator once you're done composing

Unarchive a chat

Bring an archived conversation back into your main chat list

Unblock a contact

Restore messaging with a contact you previously blocked

Unpin a message

Remove a pinned message from the top of a chat when it's no longer needed

What it watches for

WhatsApp Business triggers

20 triggers

Events in WhatsApp Business that can start an automation on their own — no clicks required once you set it up.

New message received Webhook

Fires when a new inbound WhatsApp message arrives on the Business number (WAHA 'message' event).

Any message (inbound or outbound) Webhook

Fires on every message in either direction, including ones agents send from another device (WAHA 'message.any' event).

Message edited Webhook

Fires when a previously sent message is edited (WAHA 'message.edited' event).

Message deleted (unsent) Webhook

Fires when a message is revoked / deleted-for-everyone (WAHA 'message.revoked' event).

Message status changed (sent/delivered/read) Webhook

Fires when delivery status of a message you sent changes (WAHA 'message.ack' event: server -> device -> read -> played). Covers normal session messages and template sends.

Message reaction Webhook

Fires when a customer reacts to a message with an emoji (WAHA 'message.reaction' event).

Participant joined group Webhook

Fires when a member is added to or joins a group (WAHA 'group.v2.join' / participant added).

Participant left group Webhook

Fires when a member leaves or is removed from a group (WAHA 'group.v2.leave' / participant removed).

Group info updated Webhook

Fires when a group's subject, description, or icon changes (WAHA 'group.v2.update' event).

Presence changed (online / typing) Webhook

Fires when a customer's presence changes — online, offline, typing, or recording (WAHA 'presence.update' event).

Incoming call Webhook

Fires when an incoming WhatsApp voice/video call is offered to the Business number (WAHA 'call.received' event).

Poll vote Webhook

Fires when a customer votes on a poll message (WAHA 'poll.vote' / message.poll-update event).

Label added to chat or message Webhook

Fires when a label is associated with a chat or message (WAHA Plus 'label.chat.added' / label association event).

Chat archived Webhook

Fires when a chat is archived or unarchived (WAHA 'chat.archive' event).

Order received Webhook

Fires when a customer places an order from your catalog and sends the cart (WAHA order message — message with type 'order').

Product / catalog inquiry Webhook

Fires when a customer sends or asks about a catalog product (WAHA message referencing a product / catalog message).

Payment status updated Webhook

Fires when the payment status for an order/invoice changes (WAHA payment status event — pending/captured/failed/refunded).

Template message status updated Webhook

Fires when a business-initiated TEMPLATE message changes delivery state — sent, delivered, or read (WAHA 'message.ack' for a template send).

Template message failed Webhook

Fires when a business-initiated template message fails to deliver — e.g. blocked, invalid number, or outside policy (WAHA delivery failure for a template send).

Business profile updated Webhook

Fires when the Business profile (description, address, email, website, category, or hours) is changed (WAHA business profile update event).

Just ask

What you can ask in plain English

No menus, no automation builder to learn. Type it like you'd ask a capable assistant — Praxivara figures out the WhatsApp Business steps and shows you exactly what it did.

Catch me up on what needs my attention in WhatsApp Business today.
Handle this in WhatsApp Business and confirm before anything goes out.
Build me an AI agent that keeps WhatsApp Business tidy every morning.
Pull the latest from WhatsApp Business and turn it into a one-page report.
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