Research
3 articles tagged “Research”.
The 2026 AI Agent Cost & ROI Report: How to Calculate What You'll Really Pay, and When It Pays Back
The subscription line is a floor, not the bill. Four direct costs plus a ramp effect, the hidden costs buyers miss, and a plain-English payback model you run on your own numbers, with each benefit counted once. No “average business saves X.” Just the math, anchored to cited sources.
David Klien
The 2026 AI Agent Security Report: What Agents Should Be Allowed to Read, Write, Send, Spend, and Delete
AI agents are ready to do real work. The real question is permission, not capability. A five-verb risk ladder, READ, WRITE, SEND, SPEND, and DELETE, for saying yes to the safe majority and checking first on the rest. Grounded in NIST, OWASP, and vendor guidance.
David Klien
Small Business Automation Statistics 2026: We Traced 70 Numbers to Their Sources
Every 'automation statistics' page on the internet cites another statistics page. So we did the thing none of them do: we traced 70 widely cited small-business automation numbers back to their primary sources — the actual PDFs, papers, and press releases — and graded what we found. Seventeen survived at full strength. Twenty-one turned out to be claims from companies selling the fix. Eight, including the most-quoted cash-flow statistic in existence, have no source at all. This is the ledger, with every grade and every primary link, so you never have to cite a ghost again.
David Klien
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