Handle your Crisp customer chats from one chat — reply, tag and organize contacts, while your AI assistant does the steps
Crisp actions
Ask in plain language — Praxivara picks the right Crisp action, runs it, and confirms anything sensitive first.
Lists the chat conversations in your Crisp inbox, newest first.
Retrieves the full details of a single conversation.
Checks whether a conversation exists without loading it.
Starts a brand-new empty conversation in your inbox.
Activates an existing conversation session so messages can start flowing.
Permanently removes a conversation from your inbox.
Retrieves the messages exchanged in a conversation.
Sends a message to the customer in a conversation.
Adds a private internal note to a conversation that the customer cannot see.
Sends a file or image to the customer in a conversation.
Sends the customer a menu of choices to pick from.
Asks the customer to fill in a single piece of information.
Retrieves one specific message from a conversation.
Edits the content of a message already sent in a conversation.
Deletes a specific message from a conversation.
Shows or hides an agent typing indicator in a conversation.
Marks the messages in a conversation as read.
Marks a conversation as unread.
Marks the messages in a conversation as delivered.
Gets the current status of a conversation (pending, unresolved, or resolved).
Changes a conversation's status to pending, unresolved, or resolved.
Marks a conversation as opened or closed by an agent.
Shows which agent a conversation is assigned to.
Assigns a conversation to a specific agent (or unassigns it).
Moves a conversation into a specific team inbox.
Gets a conversation's contact details and custom data (name, email, segments, notes).
Updates a conversation's contact details, subject, segments, or custom data.
Lists the extra people copied on a conversation.
Sets the extra people copied on a conversation.
Checks whether the visitor in a conversation is blocked.
Blocks or unblocks the visitor in a conversation.
Checks whether the visitor in a conversation has a verified identity.
Marks the visitor in a conversation as verified or unverified.
Emails a transcript of the conversation to the visitor or an operator.
Schedules a follow-up reminder on a conversation.
Erases all messages in a conversation while keeping the conversation itself.
Lists the web pages the visitor browsed during a conversation.
Lists the timeline events recorded on a conversation.
Lists the files shared in a conversation.
Lists conversations that were flagged as spam.
Gets the total number of contacts in your Crisp database.
Lists or searches the contact profiles in your Crisp database.
Checks whether a contact exists by ID or email.
Creates a new contact profile.
Retrieves a single contact profile.
Overwrites a contact profile with new details.
Updates selected fields on a contact profile.
Deletes a contact profile.
Gets the custom data fields stored on a contact.
Overwrites the custom data stored on a contact.
Updates selected custom data fields on a contact.
Checks whether a contact is subscribed to email.
Subscribes or unsubscribes a contact from email.
Records an activity event on a contact's timeline.
Lists the activity events recorded on a contact.
Lists the conversations linked to a contact.
Lists the campaigns a contact has received.
Lists the segments used to categorize your contacts.
Lists the custom data field names used across your contacts.
Lists the event names recorded across your contacts.
Starts an export of your contact list.
Imports a batch of contacts from a hosted file.
Counts the visitors currently browsing your site.
Lists the visitors currently on your site.
Shows where your current visitors are located on a map.
Finds a conversation session from a visitor token.
Counts the visitors currently blocked from your site.
Counts the visitors blocked by a specific block rule.
Removes a block rule, unblocking the visitors it covered.
Lists the agents on your Crisp team.
Lists which agents were most recently active.
Retrieves the details of one team member.
Invites a new agent to your Crisp team.
Changes a team member's role or title.
Removes an agent from your Crisp team.
Shows which agents are currently online or away.
Checks whether your chat is currently shown as online or offline.
Gets your Crisp workspace configuration.
Updates your Crisp workspace configuration.
Retrieves your Crisp workspace's basic profile.
Creates a new Crisp workspace.
Permanently schedules deletion of a Crisp workspace.
Cancels a pending workspace deletion.
Gets your visitor identity-verification settings.
Turns visitor identity verification on or off.
Retrieves the secret key used to sign verified visitor identities.
Generates a fresh identity-verification secret key.
Gets details about the connected Crisp plugin account.
Lists all Crisp workspaces this connection can access.
Lists your marketing and messaging campaigns.
Retrieves the details of a single campaign.
Lists your reusable campaign templates.
Retrieves a single campaign template.
Creates a new campaign template.
Overwrites a campaign template.
Updates fields on a campaign template.
Deletes a campaign template.
Prepares a secure link for uploading a file to share in chat.
Crisp triggers
Events in Crisp that can start an automation on their own — no clicks required once you set it up.
Fires when a new conversation starts in your Crisp inbox.
Fires when a new contact (person) is added in Crisp.
Fires when a conversation is marked resolved in Crisp.
What you can ask in plain English
No menus, no automation builder to learn. Type it like you'd ask a capable assistant — Praxivara figures out the Crisp steps and shows you exactly what it did.
Related integrations
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